Privacy Policy

Last updated: 25 October 2026

Who we are

This policy describes how Dual Brake Car Rental (“we”, “us”) handles personal information when you interact with our website and rental services.

Information we collect

• Contact details you provide, including your name, phone number and email address.
• Rental enquiry details, including your preferred vehicle, pickup and return dates, pickup time and pickup area.
• Technical information commonly recorded by websites, such as server logs, to maintain security and reliability.

How we use information

We use your information to respond to enquiries, check vehicle availability, arrange hire and communicate about confirmation and pickup details. We also use technical information to protect the website and troubleshoot issues. An online enquiry does not reserve a vehicle or collect a payment.

Storage and email delivery

Enquiry records are stored in our WordPress website hosted by Hostinger and are accessible to authorised website administrators. Booking notifications are sent to our office and an acknowledgement is sent to the email address you provide. We use Google Gmail for authenticated email delivery through our website mail integration. Our hosting and email service providers process information needed to provide these services.

Cookies

WordPress uses cookies for authorised administrator sign-in and account preferences. Our rental enquiry form does not require you to create a customer account.

Retention

We retain enquiry information only as long as needed to complete your request and meet reasonable business and legal record-keeping requirements.

Your information

You may request access to, or correction of, personal information we hold about you by contacting us using the details below.

Contact

Email: dualbrakecarrental@gmail.com
Phone: 0423 986 213
Rockdale NSW 2216 and Gregory Hills NSW 2557, Australia.